Frequently asked questions
Do you offer same day delivery?
Yes, often! Order by 1pm Monday to Friday and I'll do my best to get your flowers there the same day (it depends on availability, so if it's urgent, give me a call on 027 405 2100). Same day delivery is available to most North Canterbury postcodes. Christchurch orders are usually delivered the next weekday.
How do I order flowers?
There are plenty of ways, so choose whatever suits you. Ordering online is the easiest: pick your flowers, then choose your delivery day or studio pickup at checkout, and everything is sorted. Prefer to talk to a real person? Call or text me on 027 405 2100 (you can pay over the phone), email laura@laurakingflowers.com, or pop into my Woodend studio.
When do you deliver flowers?
I deliver Monday to Friday, between 9am and 5pm. You choose the day at checkout, and your flowers will arrive at some point during that day. I can't promise a specific time, because planning each day's deliveries carefully is how I make sure every bunch arrives fresh. If timing matters, add a note at checkout and I'll do my best to help.
Where do you deliver to?
I deliver across most of North Canterbury and into Christchurch, including Rangiora, Woodend, Kaiapoi, Pegasus, Amberley, Oxford, Cust, Fernside, Ashley, Loburn, Okuku, Waikuku, Leithfield, Swannanoa, Ohoka, Mandeville, Eyrewell Forest, Clarkville and West Eyreton. Delivery areas are set by postcode, and you can see the full list in Section 3 of our shipping policy. Christchurch deliveries are usually the next weekday. For further-out places like Hanmer Springs, I can often deliver the next weekday to an agreed collection point. Just call or text me on 027 405 2100 or email laura@laurakingflowers.com and we'll sort something out.
How much does shipping/Delivery cost?
Delivery costs $12 to $20 depending on the postcode, and the exact price is shown at checkout before you pay, so there are no surprises. Delivery is available on orders of $39 and over. Click and Collect from my Woodend studio is free.
If your address is outside our standard delivery postcodes (they're listed in Section 3 of the shipping policy), call or text me on 027 405 2100 and I'll give you a quote.
What happens if my recipient isn't home?
Don't worry, this happens all the time. We leave the flowers somewhere sheltered and shaded, out of the wind, where your recipient will see them when they get home. A doorway is often perfect. At checkout you can add delivery instructions: a safe spot, the recipient's phone number so we can call them, or a neighbour you trust. We can also let you know where we left them. If they can't be left safely, we'll bring them back to the studio for the recipient to collect. Re-delivery is possible for an extra delivery fee.
Do you deliver flowers to hospitals?
Yes, to some hospitals. St George's, Southern Cross and Forte Health all accept flowers. Christchurch Hospital and Christchurch Women's Hospital don't allow flowers or live plants in their wards, so for patients there a foil balloon, soft toy or gift is a lovely alternative. Hospital policies can vary between units, so please include the patient's full name, ward and room number with your order.
Do you deliver to funeral homes?
Yes, we do. When you order, let us know the time and place of the service and we'll make sure your flowers arrive before it starts. Contact details for the funeral director or a family member can be really helpful too. If you have any questions, call or text me on 027 405 2100 or email laura@laurakingflowers.com.
Will my flowers look exactly like the picture?
Very close, but not identical, because every bouquet and arrangement is handmade. Yours will be in the same style and theme as the picture. Sometimes I swap in different flowers so I can use the freshest seasonal stems available. I call this "florist's choice", and I always keep the look you ordered.
Can I change or customise a flower design?
Absolutely! You can ask for changes to any design, like different colours or a favourite flower, or have something completely custom made. Give me a call or text on 027 405 2100, or email laura@laurakingflowers.com, and we can talk it through. What's possible depends mainly on which flowers I have in stock at the time.
Do you do flowers for weddings?
Yes, I'd love to help! I mainly focus on smaller weddings, and I make bridal and bridal party bouquets, buttonholes (boutonnieres), floral hair clips, flower girl and page boy flowers, corsages, flower arches and table flowers. I can set everything up on the day, or if you're doing it yourselves you can collect your flowers from my Woodend studio the day before or the morning of. Call or text me on 027 405 2100 or email laura@laurakingflowers.com to chat about your day.
What are your opening hours?
My studio is open Monday to Friday, 9:30am to 5pm, and closed on weekends. I sometimes pop out on deliveries during the day, so a quick call or text on 027 405 2100 before you visit is a good idea. You can order online any time at laurakingflowers.com.
Can I visit your studio?
Yes, please come and see us! My studio is at 24 Paget Drive, Woodend 7610, North Canterbury, open Monday to Friday, 9:30am to 5pm. Drop-ins are welcome to browse and order. I sometimes pop out on deliveries, so a quick call or text on 027 405 2100 before you come is a good idea. If you've ordered online, you'll book your Click and Collect time at checkout. Tuesday to Friday, pick-up is 11:00am to 12:00pm or 4:00pm to 5:00pm, and on Mondays it's 4:00pm to 5:00pm.
Can I see a photo of my flowers?
Yes! Just ask when you place your order, and I'll send you a photo of your flowers as they head out for delivery, so you can see exactly what's on its way.
Do you do flowers for funerals?
Yes, I do, and I would be honoured to help. Please call or text me on 027 405 2100, or email laura@laurakingflowers.com.